I've started a Customer Service Revolution in the country where the word 'SERVE' does not exist
The stereotypical form of sales is rapidly declining. Clients seek a true and trustworthy relationship, i.e. a completely different attitude towards themselves.
Therefore, to maintain and prosper your business, it is time for companies and organizations to change their mindset as to what SERVICE really is.
To get clients' attention companies are trying to manipulate prices in order to have an advantage among their competitors.
Creating an atmosphere of true service will allow you to not use price as a gimmick to draw customers. Prices will become less important.
A well-structured service is not just "smiling more". Like any other system, it is based on certain methods, which allows your company to create an atmosphere of genuine service inside and outside.
Service is not what a company provides. True Service – is what a client feels the company is providing
"Fix my company in a month" – this is not us. "Make my employees smile" – this is also not us, may we suggest a shrink :)
If you really want a service revolution, be aware this is a long process involving the owner, top managers of the company and -only then- the people who are dealing with customers.